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Virtual Pro Assist

Real-time remote jobsite assistance.

Virtual Pro Assist is Ferguson’s easy-to-use, innovative software technology that completely reimagines jobsite support that every modern contractor should take advantage of.

Virtual Pro Assist is a merged reality livestream solution that utilizes your phone’s existing screen and camera. Once a video call is initiated, users on both ends of the call can draw, circle or highlight areas where jobsite support is needed.

  • Use the built-in tools to draw, freeze images and upload spec sheets or diagrams
  • Record help sessions for future reference
  • Provide your technicians with virtual “hands-on” assistance they need
  • Compatible with almost every smartphone and computer

Watch this video to see Virtual Pro Assist in action.

MORE THAN A PHONE CALL
Virtual Pro Assist is a merged reality livestream solution that utilizes your
phone’s existing screen and camera. Once a video call is initiated, users on both ends of the call can draw, circle or highlight areas where jobsite support is needed.

TOOLS OF THE TECHNICAL TRADE
If you’re the one providing the help, you can take control of the program’s built-in
tools to freeze images, upload spec sheets and diagrams for easy access and record
help sessions for future reference.

COMPATIBLE CONNECTIONS
Virtual Pro Assist is compatible with almost every smartphone and can be used
across your company’s computers as well. That way your technicians can receive the virtual “hands-on” assistance they need from any device in any location.

To learn more download the Virtual Pro Assist flyer or talk to your Ferguson Sales Representative.